Return & Refund Policy

At Herbalife India Store, we aim to provide a smooth and reliable shopping experience. If something doesn’t go as expected, we are here to assist you.

Return Eligibility

Returns are accepted only under the following conditions:

• The product received is damaged or defective
• You received an incorrect product

Return Request

You must request a return within 48 hours of delivery. Please contact us with clear proof such as images or videos to support your request.

Non-Returnable Items

Due to hygiene and safety reasons, opened, used, or tampered products are not eligible for return.

Refund Process

Once your return request is reviewed and approved, refunds will be processed within 5–7 business days to your original payment method.

Replacement

In certain cases, we may offer a replacement instead of a refund, depending on product availability and the nature of the issue.

Shipping Costs

Return shipping costs will be covered only if the issue is due to our error, such as damaged or incorrect product delivery.

Last updated: 25 April 2026